The Midas System for Success
After you open, you'll really begin to reap the benefits of being part of the Midas family.
Pre-opening support
- Site selection assistance from a Midas Market Development Manager
- Shop design guidance and floor plans
- Equipment-ordering assistance
- Pre-opening counseling from a Midas District Manager
- On-site support during opening
Running Your Business
- Your District Manager provides field support and general business guidance
- R.O. Writer Software Support provides Help Desk assistance with shop management software (fee applies)
- Consumer Relations call center assists you with your consumer inquiries
- Our Business Support Group call center offers trained staff to handle matters related to running your shop
Optimizing Your Business
- Educational opportunities are available through newsletters, e-mails, voicemails and regional seminars
- At regional meetings, the Midas Operations team reviews the latest programs and opportunities to help improve retail performance
- Focus on the Caller: telephone mystery callers monitor your staff's telephone customer service (fees may apply)
- Intranet Portal provides access to reports, bulletins, shop and account data, as well as a wealth of resources for your business
- Share experiences and best practices with other franchisees through the IMDA (International Midas Dealers Association)
- Ongoing representation in national automotive-aftermarket industry associations and consumer advocacy agencies to promote and support shop-level efforts toward customer satisfaction and shop profitability
Marketing Your Business
- You'll review advertising strategies and campaigns at marketing meetings
- Your Midas shop will have its own web site
- CRM /Customer Relations Management tools help you market directly to your customers (fee applies)
- Local Marketing assistance thru agency resources
Growing Your Business
When the time is right, our Franchise Development staff can help you to identify expansion opportunities.